Fixing it Right the First Time

One of the frustrations that many municipal water and waste water operators must endure is technical service suppliers who can't seem to reliably fix things on the first visit.  Sure, they may occasionally respond quickly to emergency calls, but the technician often doesn't  have the right part, or doesn't have the required expertise.  So another visit and another technician must be scheduled to complete the repair.  In the mean time, you wait and have to juggle resources to get by until they can get back to you.  It shouldn't be that way and it doesn't have to be that way.  There has to be a better way to have your systems repaired.  

We specialize  in measurement and control systems for water and waste water operations.  We service a wide variety of instrumentation and controls and virtually  all brands of equipment.   While we retain multiple specialists on our staff, all of our technicians are cross trained.  Furthermore, all of our field personnel have real-time access to all of our technical resources.  So the technician that arrives at your site will be able to complete the necessary task. Remote diagnostics enable our technicians to troubleshoot problems and identify failed components before they leave our offices and our fleet of company vehicles maintain an inventory of commonly needed parts.  So our field service personnel will have what you need when you need it.

If you would like to have a different kind of service experience, give us a call.   We will be pleased to show you our better way.

Ray Cowell